Purchasing Firearms Online

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

Returns

20% restocking fee on denials, canceled orders, canceled layaways, and open box items. In all cases a 50% restocking fee will be charged for all NFA non-approvals or returned no action. All Sales Are Final and Not Eligible for Returns on the Following Items: ammunition, firearms, NFA items, Special Orders, products sold in “Used” or “As-Is Condition,” and items that have been installed or used after purchase.

Accessories may be returned for a full refund within 30 days of purchase by providing proof of purchase receipt. Item must be in unused condition and factory original packaging and accessories must be in like new condition.

General Firearms Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

Transfer Policy

Per Florida Law, there is A 3 business day wait on all firearms (unless you meet certain exemption criteria). Your wait begins once we have received your firearm, and you subsequently visit our store to pay the transfer fee and fill out the Federal Form 4473. Transfer is contingent on background check approval.

Special Order Policy

All Special Orders must be paid in full before the order is submitted to our purchasing department. Any canceled order is subject to a 20% restocking fee. Unless otherwise informed in writing, there are currently no lead times when placing an order.

Secure Transmission

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor’s Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

Order Fulfillment

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 – 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

Online Price & Description Errors

Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money.

Ammunition Purchases

You must be 21 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

FEND Industries

Fend Industries is a Florida corporation doing business only in Florida. All persons purchasing goods or services from this website agree that any litigation regarding any such goods or services must be maintained in the State of Florida and in the County of Volusia.

Contact Information

FEND Industries welcomes your questions or comments regarding this Company Policy. If you believe that FEND Industries has not adhered to this Statement, please contact FEND Industries at:

FEND Industries: 1-386-566-2469

Email Address: info@fendindustries.com